Excessive bank charges - anybody going to complain to their bank?

EmmaG · 21-02-2007, 03:28 PM

DM do you have your bank statements detailing your charges??

charliebubs · 21-02-2007, 03:46 PM

Quote:

Originally Posted by EmmaG

No doubt it was the Financial Ombudsman they are referring people to, one bank actually got fined recently for shutting down a customers bank, and they had to pay the customer!!! lol

Out of all of the claims we did none of the banks have actually shut down our accounts. Despite me getting quite tough with a couple.

Yes, it was Emma. I saw it on Watchdog and thought it was quite interesting. They told of how the banks try and scare you out of claiming, but will mainly settle out of court at the 11th hour, as if it does go to court they don't have a leg to stand on. Abbey didn't even turn up in court in one case the the man won.

They did also say about how they are warning banks off closing accounts and giving them fines. Customers are ALLOWED to complain after all and we're not doing anything wrong..........the banks are.

The Financial Ombudsman said that they receive 1,000 calls a day in relation to this matter alone.

EmmaG · 21-02-2007, 03:49 PM

hahaha Good on Watchdog then

Martin Lewis did state in his interview that more people now are claiming than in the past 6 months, looks like the banks are going to have this problem on their hands for quite a while.

charliebubs · 21-02-2007, 03:50 PM

I think that now it's been on Watchdog everyone will be claiming!!!!! The Banks will be running scared!!!!!!!! lol

EmmaG · 21-02-2007, 03:59 PM

About time really isn't it

I don't know if anybody on here is living on benefits and having to pay bank charges at the moment which are affecting money they have for essential items like heating, food etc. but there is a letter called "letter of appropriation" which can stop the banks taking money needed for essential bills.

dinahsmum · 21-02-2007, 04:41 PM

Quote:

Originally Posted by EmmaG

DM do you have your bank statements detailing your charges??

No Emma - they would be from way back - whilst I still had dependent children no doubt! I may just give it a whirl .... nothing ventured etc

EmmaG · 21-02-2007, 05:36 PM

You could ask them for copies of the statements, not sure you will get them if they are really old ones. but as you say nothing ventured etc.

EmmaG · 22-02-2007, 08:43 PM

Anybody interested in reclaiming their charges should watch Tonight with Trevor McDonald - it is on tomorrow on ITV at 8pm

the last one was interesting and this is an update.

Read on the Consumer Action Group of a disabled lady who is 79 and has been charged £6000 + in charges.......where do these banks get off

jenny · 06-03-2007, 09:33 PM

emma, my bank hasnt responded to requesting the full amount.

where do i go to file a claim with the courts?

EmmaG · 06-03-2007, 09:38 PM

Hi Jenny,

HM Court services are at

www.Moneyclaim.gov.uk

I suggest you read this thread on Consumer Action group as to what you fill in your claim form.

http://www.consumeractiongroup.co.uk...laim-line.html

Any problems just shout.

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