Hi Velvet,
We do find a number are sold to assist people with disabilities. Also in Ireland it is becoming popular as they are charged for the weight of refuse. CatGenie allows the heavy bags of old litter to be avoided.
As for cats acclimatising to CatGenie, this can vary from customers assembling the unit and before it has even been plumbed in a cat has used it through to a fussy cat taking 3 or 4 weeks. We offer a 90 day return policy so no risk in trying a unit. We end up getting about a 4% return rate due to cats not taking to the unit which we feel is very good.
It was featured on The Gadget Show TV programme back in 2009, during the filming as Suzy Perry talked to the camera about the unit a cat that they brought on the set looked in to the bowl then got in and did the toilet...while they filmed it! A perfectly timed performance!
You can view our simple guide for Cat Acclimation on our website [Link removed] under Customer Service - Manuals.
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