Excessive bank charges - anybody going to complain to their bank?

dinahsmum · 28-08-2007, 07:42 PM

Another article http://news.independent.co.uk/uk/thi...cle2900995.ece
from today's Indy

Kazz · 08-09-2007, 08:56 PM

Quote:

Originally Posted by Kim

Thanks Kazz & Dm, that is exactly what I am going to do!! fingers crossed!

Did it work Kim???

Kazz · 08-09-2007, 08:58 PM

Can you still claim bank charges back or has this now all been stopped?

Kazz · 08-09-2007, 10:39 PM

Bumping this.

dinahsmum · 09-09-2007, 10:25 AM

Quote:

Originally Posted by Kazz

Can you still claim bank charges back or has this now all been stopped?

Think it's still ongoing. Check with one of the early links or on www.moneysavingexpert.com ?

Kim · 09-09-2007, 04:46 PM

Quote:

Originally Posted by Kazz

Did it work Kim???

No Sadly not Kazz. Sent the letter straightaway and haven't heard anything back from Barclays. We have paid out £320 in fees and not a penny back.

Thanks for asking though.

Kazz · 28-10-2007, 09:54 PM

Why not ring them up.....may be worth a go.

Kim · 29-10-2007, 11:10 PM

Thanks Kazz for thinking of me. I suppose it won't do any harm.

Kazz · 30-10-2007, 07:13 PM

I can't see how a phone call could hurt Kim. Give it a go you never know.

Just say "Given the time elapsed, you would like to know when they were going to be crediting your account with the refund or were they sending a cheque and if so you have no received it."

If pushed say "you replied straightaway to their offer saying you were willing to accept their offer, so were just ringing to ask when the money would be credited, as an offer was made and accepted."

Start off confidently as they offered you accepted so there fore you are right and want your money.

Karen

Kim · 30-10-2007, 08:38 PM

Trouble is Kazz, we didn't accept their offer as after posting on the Consumer forum we were advised to go to court for the full amount. I did write and say we had changed our mind but we haven't heard from them. Unfortunately, as we declined their offer they are under no obligation to fulfill it.

Welcome to our Cat Forums!
				Welcome to our CatForums! You are seeing this message because you are viewing our cat forums as a guest. You can continue to browse our many cat related areas as a guest but you are more than welcome to register and join our friendly community of Cat Lovers! ... And for free! Doing so will also remove this message and some of the ads, such as the one on the left. Please click here to register.