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What a lovely practice you belong to Amber, so much kindness has been shown to this poor lady ........ and the offer of organising a hearing dog for her....what can I say but Thank to you and your colleagues...((((hugs)))) |
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Its a risk we all know and although the % is so small someone sadly must own the animals that make up that small %. Take care it must be very upsetting, your practice sounds lovely I agree with everyone on that. If the lady does not get a hearing dog you could try to guide her towards the Cinnamon trust who rehome animals whose owners have passed on and vice cersa. Karen |
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I wish my vets were more like that! It's a very large practice (six vets!) and I trust them implicitly... not to imply that they're not caring, but it is more impersonal...I cannot imagine them doing anything like yours did! |
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Thank you everyone, we are a small practice, with one small animal vet, one equine vet, 3 qualified nurses, 2 trainees and a practice manager. Being a small practice I think you get to know the clients more and it becomes a more personal experience. We were thinking of the Cinnamon trust actually, and I think our head nurse was going to give them a try as well. The problem with hearing dogs is the waiting list is huge - I think they said something like 2 years at the moment. I am feeling a little better today - mainly for seeing the owner and knowing that she does not blame us, and managing to convince her that it wasn't her fault either. Although obviously upset, she did seem a little brighter when she left us today. She was with us for at least an hour just talking to us and telling us about when she got her. It's still a very raw and sad experience, and it has affected us all. None of us are really ok at the moment and it's something you never forget - but time will make it easier. Thank you again everyone for your support xxxxxxxxx |
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Unfortunately that is one of the heartbreaking things about your job Amber it must be very hard for you all when you see some of the suffering in the animals... |
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