Excessive bank charges - anybody going to complain to their bank?

dinahsmum · 30-08-2006, 02:33 PM

is this the site you are looking for? This is the 'money expert' who's on the new BBC 7pm show.
http://www.moneysavingexpert.com/cgi...41050760,24632,

EmmaG · 30-08-2006, 03:14 PM

Hi Rach, yes you can claim upto 6 years back regardless if you still have the account or not, if you have only had your account for 3 years you can still get your charges back, I will email you later when I get home.

rach1980 · 30-08-2006, 03:28 PM

cool, thank you emmag, i look forward to readin your email, thanks again, rach x

EmmaG · 30-08-2006, 05:44 PM

Quote:

Originally Posted by dinahsmum

is this the site you are looking for? This is the 'money expert' who's on the new BBC 7pm show.
http://www.moneysavingexpert.com/cgi...1050760,24632,

Yes that is a good site and it takes you to the consumer action group which is the group that have helped me reclaim the charges.

EmmaG · 30-08-2006, 05:45 PM

I have had an offer letter from Barclays after sending two letters, they have offered £300 out of a £647 claim

EmmaG · 27-10-2006, 10:13 PM

Well a member of my family approached Natwest for refund of £700 of charges, firstly they refused, but after issuing court proceedings (on Saturday) Natwest have now paid

, I am so glad for them as they have children and money can be very tight

Mags · 27-10-2006, 10:19 PM

That's good news Emma....just goes to show you shouldn't take things for granted!

EmmaG · 27-10-2006, 10:23 PM

The more I think about it Mags, the more I get angry that these charges mainly penalise the people who can least afford it... my family members who have had the charges refunded, had their home repossessed a few years back (when these charges were being applied and other ones!!) they had a young baby as well.

Mags · 27-10-2006, 10:25 PM

It seems so unfair, all these banks seem to be the same.....heartless!!

EmmaG · 27-10-2006, 10:30 PM

Totally agree Mags, they are due another £3,000 odd from Natwest on another account, which I am determined to help them get back. Something really has to change with the way we pay for banking.

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