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angieh's Avatar
Catsey Veteran
 
Cats owned: Magnificent moggies
Join Date: Oct 2007
Location: Hampshire, UK
Posts: 21,718
03-03-2010, 05:55 PM   #31

Re: I'm so upset


Trouble is these problems always happen when someone is at their lowest point and finding it distressing to deal with. Can G or someone else not make a stink on your behalf Elaine?



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Elaine's Avatar
Catsey Veteran
 
Cats owned: 2 moggies
Join Date: Oct 2005
Location: Aberdeen, Scotland
Posts: 15,256
03-03-2010, 06:02 PM   #32

Re: I'm so upset


I have called them again and they said some one would call me right back. No one has AGAIN. I have emailed them now coz I really cannt speak for sobbing at the moment.



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Kazz's Avatar
Catsey Veteran
 
Cats owned: Non at the moment
Join Date: Nov 2004
Location: Planet Earth
Posts: 16,941
03-03-2010, 06:10 PM   #33

Re: I'm so upset


I am sorry you are upset Elaine in fact I am gutted....

Who is calling you back?
Its 5pm what time do they close?
Are you getting names of the people you speak to?



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Mistleto's-mum's Avatar
Catsey Junior
 
Cats owned: 6 Moggy's
Join Date: Dec 2008
Location: Kent, UK
Posts: 246
03-03-2010, 06:57 PM   #34

Re: I'm so upset


I am so sorry Elaine.
I would get in touch with manager and tell them if they dont give you answer's your going to a solictor.

(((hugs))) xxxx



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random's Avatar
Catsey Veteran
 
Cats owned: Siamese and Moggies
Join Date: Feb 2006
Location: Stockton, UK
Posts: 4,182
03-03-2010, 10:35 PM   #35

Re: I'm so upset


Oh Elaine I don't know what to say, i'm so sorry to hear this.



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Elaine's Avatar
Catsey Veteran
 
Cats owned: 2 moggies
Join Date: Oct 2005
Location: Aberdeen, Scotland
Posts: 15,256
04-03-2010, 06:02 PM   #36

Re: I'm so upset


Eva's ashes have been located phew.....
They have infact never left the Dick Vet School
Anyway I am releived they are still there and not in a mail sack somewhere in the country.
After I called this morning and they told me they were infact still there, I called Kazz and let her know who was berating me for not taking names and blood groups of those who I had been talking to. Was about to call them back when one of the practice managers called me (Kerry, blood group O), she appologised profusely and said that this sort of thing should never have happened and that she would make sure Eva's ashes were in the post to me this afternoon.



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angieh's Avatar
Catsey Veteran
 
Cats owned: Magnificent moggies
Join Date: Oct 2007
Location: Hampshire, UK
Posts: 21,718
04-03-2010, 06:17 PM   #37

Re: I'm so upset


What a relief .......... so glad you will get them back home soonest.



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Aquatic's Avatar
Catsey Senior
 
Cats owned: Felix
Join Date: Feb 2010
Location: Wales
Posts: 390
04-03-2010, 06:19 PM   #38

Re: I'm so upset


glad that they have not been lost in the mail. Hope they get to you safely



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Kazz's Avatar
Catsey Veteran
 
Cats owned: Non at the moment
Join Date: Nov 2004
Location: Planet Earth
Posts: 16,941
04-03-2010, 06:30 PM   #39

Re: I'm so upset


For those that have asked I told Elaine to take names and blood groups because if they upset her again we would need the blood group for the transfusion after I had beaten them to within an inch of their lives....

Oh Elaine you need to concentrate on not laughing when people are speaking to you
seriously........tut tut

I am glad Eva is safe.



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Elaine's Avatar
Catsey Veteran
 
Cats owned: 2 moggies
Join Date: Oct 2005
Location: Aberdeen, Scotland
Posts: 15,256
04-03-2010, 06:46 PM   #40

Re: I'm so upset


Quote:
Originally Posted by Kazz
For those that have asked I told Elaine to take names and blood groups because if they upset her again we would need the blood group for the transfusion after I had beaten them to within an inch of their lives....

Oh Elaine you need to concentrate on not laughing when people are speaking to you
seriously........tut tut

I am glad Eva is safe.
Sorry Kazz, it's my cheery disposition xxx



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