Excessive bank charges - anybody going to complain to their bank?

jenny · 15-02-2007, 12:45 PM

heres the link

http://news.bbc.co.uk/1/hi/business/6170209.stm

and my bank sent me the statements for free.

Fran · 15-02-2007, 12:47 PM

Thank you for that Jenny, I'll take a look at the link now and I'll let you know how I get on x

Hmm, it says to phone them to request statements but I don't really want to phone them. Can you do it in writing?

charliebubs · 15-02-2007, 01:30 PM

I've never read this thread properly before, but it's amazing!! I'm definitely getting my bank statements tonight and writing to my bank. Maybe I'll get some money back in time for my holiday!!!

Fran · 15-02-2007, 02:26 PM

Hmmm it says to phone them to request statements. I'd rather do it in writing tbh, is this possible?

Jac · 15-02-2007, 02:41 PM

Yes it is. When I worked in the bank the only way to get statments were to either do it on line or in writting. That way the bank was sure it was infact you that wanted them.
Some banks charge for them others dont.

Fran · 15-02-2007, 02:47 PM

Thanks Jac, I'll draft up a letter this evening

charliebubs · 15-02-2007, 03:16 PM

Quote:

Originally Posted by Fran

Hmmm it says to phone them to request statements. I'd rather do it in writing tbh, is this possible?

Fran, I've just been reading on that Comsumer Action Group website that with my bank (First Direct / HBSC) if you ring up they say that you have to pay £10 per statement, but if you write to them you seem to get them for free!! So a letter may be the way to go.

I've just printed off all the statements I can get online, which go back to 2004 and at first glance I can see at least a couple of hundred pounds in charges.

I hope there isn't a minimum that you can claim for? I can't see anywhere that it says so.

A couple of hundred quid to me is worth the claim!!!!

Good luck to you too Fran.

CJK · 15-02-2007, 03:16 PM

I did mine with one acount, got £670 back, just waiting to hear about my second one. Wouldnt have known about it without this thread

charliebubs · 15-02-2007, 03:18 PM

Quote:

Originally Posted by CJK

I did mine with one acount, got £670 back, just waiting to hear about my second one. Wouldnt have known about it without this thread

Me neither CJK!!

Thank goodness for EmmaG!!!!

smudgley · 15-02-2007, 05:10 PM

.......... this thread is certainly very interesting reading.

Welcome to our Cat Forums!
				Welcome to our CatForums! You are seeing this message because you are viewing our cat forums as a guest. You can continue to browse our many cat related areas as a guest but you are more than welcome to register and join our friendly community of Cat Lovers! ... And for free! Doing so will also remove this message and some of the ads, such as the one on the left. Please click here to register.