Excessive bank charges - anybody going to complain to their bank?

alexgirl73 · 15-02-2007, 05:32 PM

I'd love to check and see if I could claim some money bcak, but I never keep any of my statements as it's just a very basic bank account. Will check my next one when it comes in to see if it's worthwhile getting copies of my old ones sent!

charliebubs · 15-02-2007, 05:48 PM

Does anyone know if this applies to business bank accounts as well? I've just been telling my dad about it and he has his own business and says that he's always getting stung with charges.

jenny · 15-02-2007, 06:44 PM

hi charliebubs, i think its any account. they arent legally allowed to charge u any more than administrations costs. so they cant charge you £30 a time for example.

EmmaG · 15-02-2007, 09:13 PM

Quote:

Originally Posted by Fran

Hmmm it says to phone them to request statements. I'd rather do it in writing tbh, is this possible?

Fran,

Dont phone them, everything needs to be in writing...I will find the letters you need and post them up later.

EmmaG · 15-02-2007, 09:14 PM

Quote:

Originally Posted by charliebubs

Does anyone know if this applies to business bank accounts as well? I've just been telling my dad about it and he has his own business and says that he's always getting stung with charges.

Yes business bank accounts can claim their unfair charges.

EmmaG · 15-02-2007, 09:15 PM

There is also no minimum amount you can claim back, one say £25 charge. I think some of the largest claims going through at the moment are in the region of £20,000

EmmaG · 15-02-2007, 09:19 PM

Ok Fran,

You need to click on this link.....

http://www.consumeractiongroup.co.uk...lates-library/

all of the letters are in the correct order, so to ask for your statements you will need letter 1 Data Protection Act - Subject Access Request.

Fran · 15-02-2007, 09:27 PM

Thank you Emma, going to have a look now

Fran · 15-02-2007, 09:35 PM

Emma...what does this mean? where do I send this letter??

Send this request including the £10 fee to the address which your bank has registered with the Data Protection Commissioner as the address of the Data Controller:-

jenny · 15-02-2007, 09:40 PM

hi emma, do u think its worth taking them to court to reclaim the full amount? should i accept their offer? or is there another letter i can write now?

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