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tilly's Avatar
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09-06-2007, 10:52 AM   #1

Microsoft works help


I am having problem with opening a document. It is one of my assignment for college I had just finished it when the an error has been found send error report came up which I did. Now whenever I go to open it the following message comes up.
Works cannot open (then the name of the document) The file may be in use by another application, the file may not be supoorted by any of the installed converters or the file may be corrupt

I would be so grateful in anyone could help me open this document or had any idea as to how to open it. I have tried closing it and restarting the computer. I have also looked in the recycling to see if it had gone there but nothing has work so far.

If I can't open it I am going to have to do the whole assignment again. Which will take hours.


Looking forward to hearign any suggestion

Sally



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Animagus's Avatar
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09-06-2007, 11:16 AM   #2

Re: Microsoft works help


Sorry you lost it hunn.... you should really do a back up onto floppy or disc when doing important stuff.... sorry didnt mean it to sound like a lecture xxx

have you tried speaking to the IT lot at the college maybe they will know what to do xx



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EmmaG's Avatar
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09-06-2007, 11:24 AM   #3

Re: Microsoft works help


Sally, if you email it to me at EJG@supanet.com I will see if I can open it for you.



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Catsey Junior
 
Cats owned: Ask Erin... =o)
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MrsErin is Male
09-06-2007, 04:22 PM   #4

Re: Microsoft works help


Hi,
There are 2 options here,either way you may risk losing the data.
If you can try to locate the file on your hard drive make a copy of it,and safe it to another location then restart your pc.
Whats happened is as you were saving the file the programme did crash and may have saved the file badly or incorrectly.This problem is unfixable so like I said make a copy of the file,restart the pc and try opening the file again.The programme has crashed but still running as a background process and still has the file open.
I hope this makes sense,good luck
eddy



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dandysmom's Avatar
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09-06-2007, 04:26 PM   #5

Re: Microsoft works help


Good luck! Let us know if you are able to retrieve it!



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Mags's Avatar
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09-06-2007, 04:52 PM   #6

Re: Microsoft works help


I do hope someone can help you Sally.....



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tilly's Avatar
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09-06-2007, 04:57 PM   #7

Re: Microsoft works help


Sorry I meant to add that EmmaG has very cleverly and kindly managed to retrive the lost work. It is a bit jumbled but I think that it has all be saved. I am just sorting it out.

Thanks you for your advice though I if it ever happens again I will try it out.



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Fran's Avatar
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09-06-2007, 05:23 PM   #8

Re: Microsoft works help


Well done Emma!!


Glad you have managed to save the work Sally



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tilly's Avatar
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09-06-2007, 05:36 PM   #9

Re: Microsoft works help


I am too I thought it was a long shot and I was going to have to redo the whole lot but it has been saved.
I am now saving it to disk and emeiling to myself as well so I won't loose it again.

Sally



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Mags's Avatar
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09-06-2007, 05:51 PM   #10

Re: Microsoft works help


Well done Emma......a big relief for you Sally!



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