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Angry...I ordered a big scratch pole from the net, it was an extra £10 for delivery which I didn't mind...Got a phonecall this morning, as we live in the Highlands of Scotland delivery is £30....We don't live in the Highlands! but they say we do!!!  Now the firm I bought the pole from is looking for a cheaper carrier....
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 What a cheek!! Where is the pole being despatched from Moli? |
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Somewhere in England Mags... |
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They have no right to charge you extra as it wasn't stated in their delivery terms Moli..... |
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It did say delivery would cost more to the Higlands of Scotland, but we do not live in the Highlands!!I have a good mind to cancel the bloomin' thing, although its not the suppliers fault... |
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Moli - you've every right to be annoyed. However it's the supplier's responsibility to stick to their terms and conditions and if necessary to take a hit on their profit and supply for the price arranged. I know if we mis-quote to a client who subsequently places the project with us, and then we discover WE'VE got the estimate wrong - we have to swallow the difference - the client will jsut say 'tough' . . . and I would too!!!!! |
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If you can prove you dont live in the Highlands then you shouldnt pay Highlands delivery charges - simple as that!!! |
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The supplier is tryoing to find a cheaper carrier Yola.....But as we have paid for the pole and got a receipt its their problem... |
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Success!! The supplier has foind a courier who will deliver it for £9.99! Can't understand why the other one wanted £30 though!!So my boys should have their new pole tomorrow...  |
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Yay that's brill!!! |
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