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My lips are sealed x |
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Dear Parcelforce... Only kidding!!!!! Well done for getting compensation! |
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Parcelforce delivered my electric guitar purchased off of ebuyer earlier this year, no problems whatsoever, Came next day delivery as promised on time. |
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Well done Charlie!!! My lips are sealed   |
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Quote:
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Its a franchised company if i remember correctly, meaning that each branch of it is owned by different people and they pay to use the "parcelforce" brand name. That means each branch has its own rules, regulations etc so each branches customer service levels will be different. |
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Hmmm - having worked for a company that runs one of the most successful franchise operations in the country there is an element of truth in what you write Dearster, but all franchisees have to undertake to operate to a centrally-determined set of rules, service levels and terms and conditions. So yes, each will respond in a different way, but essentially the Percelforce brand will need to be protected irrespective of who is running/managing the particular franchise. |
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I've had other stuff before from Parcelforce and never a problem. I'm not picking on them generally!!! Just this particular delivery man, who clearly was a sandwich short of a picnic on the day in question!!! As I understand it from Parcelforce, he is having to pay me the compensation himself - as it was his foolish error and not that of the company.  |
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